Zoho CRM VoIP Integration

Call Center for
Zoho CRM

Power up your sales and support workflows with CloudTalk’s Zoho CRM phone integration. Turn Zoho into a connected, VoIP-ready CRM, where you can handle calls, track every conversation, and eliminate manual data entry. With two-way sync and automation, this Zoho CRM integration helps your team close more deals and serve customers faster—without ever leaving Zoho.

Made by

CloudTalk

Category

CRM

Use for

Sales

Lead Gen

Support

Collaboration

Productivity

Users

Agents

Supervisors

Trusted by Thousands

1,400 Reviews on G2

4,000+

Satisfied customers

160+

international numbers

300%

More calls per day

50%

Lower wait times

What is “Zoho CRM phone integration”?

Zoho phone integration connects your CRM with CloudTalk to help sales and support teams manage calls, automate follow-ups, and track performance in one place. It centralizes calling, logging, and contact details, making it easier to build relationships across every stage of the pipeline.

While Zoho offers basic telephony through native tools and plugins, many teams upgrade to a dedicated Zoho CRM integration like CloudTalk—adding Zoho VoIP integration features, advanced routing, and click-to-call functionality that turns Zoho into a complete Zoho call center integration solution.

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How Does “Zoho CRM Phone Integration” Work? 

Think of Zoho CRM as your central workspace for managing contacts, deals, and tasks. But without a phone system, key conversations stay disconnected. That’s where CloudTalk steps in.

With the Zoho CRM phone integration, CloudTalk adds calling features directly into your CRM. Reps can place calls via click-to-call, while each interaction—including notes, call duration, and outcomes—is logged automatically. No switching tools. No missing data.

This Zoho CRM x CloudTalk calling setup supports synced contacts, routing, and real-time reporting, turning basic workflows into a complete Zoho call center integration experience.

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Zoho CRM Phone System Integration Benefits

Speed Up Sales

Let reps stay focused on selling—not switching tabs. With the Zoho CRM phone integration, they can call leads, follow up, and launch Zoho Power Dialer campaigns using CloudTalk’s click-to-call to reach more prospects, faster.

Automate Workflows

CloudTalk helps teams automate follow-ups, assign calls, and send reminders. This Zoho telephony integration ensures no task falls through the cracks, saving time and boosting efficiency across every stage of your funnel.

Synchronize Data

Sync contacts and call logs across systems with real-time, two-way updates. The Zoho call center integration keeps your team aligned, tickets logged, and customer info always current — no more double entry or missing data.

Make Better Decisions

Access call recordings, analytics, and notes from every Zoho call to understand what’s working. With CloudTalk’s insights, this becomes a smarter, more scalable Zoho CRM integration for high-performing sales and support teams.

Zoho CRM Call Center Integration Benefits

Zoho CRM

CloudTalk

Zoho CRM & CloudTalk exchange

Contact Information:
Names, emails, and phone numbers.

Contact Details

Call Logs:
Missed and answered calls, durations, outcomes, and recordings.

Call Details

SMS Logs:
Sent and received messages, including timestamps.

SMS Data

Zoho CRM receive

Workflow Triggers:
Actions like initiating calls or follow-ups.

Workflow Automation

What Do Our World-Class Customers Say?

Customer focus is a foundational pillar for everything we do. Whether you’re helping your clients, or reaching out to close a deal, we help ensure you have all the tools and support you need to succeed. But don’t take it from us. Here’s what CloudTalk’s happy customers have to say!

1,400 Reviews on G2

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I love the smart dialer as it removes procrastination from cold calling business development time. I also recently trialled the AI notetaker and will be purchasing that as it removes the need to write notes manually. It was very accurate as well!

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Craig H.
Co-Founder

We needed the lines for our business with a lot of urgency and the team resolved it for us in just one business day. Everything was integrated and set up immediately, ready for our team to deliver support right away.

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Carlotta B.
Project Manager

Easy to use. I love that support quickly and clearly helped me understand the more difficult mechanisms. The integration via API with our inhousing application also allowed for automations like SMS reminders.

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Daniel S.
Customer Support Specialist

It’s simple to use, has a clean interface, and offers many options for using numbers from many parts of the world. It’s also a great tool to use for opening accounts on messaging platforms like WhatsApp and Telegram.

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Ivan M.
Revenue System Specialist

The calling dashboard and the reporting structure is flawless as it supports campaign-wise reporting as well. We can allocate caller IDs to ISDRs, making it easier to use them whenever required in real-time…

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Arun S
Senior Manager

For us the main upside of using CloudTalk is saving of contacts. We’re a business thousands of people contact, so seeing who’s calling prior to taking the calls is a big boost. It also has detailed analytics for tracking.

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Joe P.
Account Manager

How to Integrate Zoho CRM with CloudTalk?

  1. Ensure you have Admin access to both CloudTalk and Zoho CRM.
  2. Log into your CloudTalk Dashboard and navigate to Settings > Integrations.
  3. Locate Zoho CRM in the list of integrations and click “+Add Integration.”
  4. Authenticate the integration by logging into your Zoho CRM when prompted.
  5. Customize settings for synchronization, call logging, and workflow triggers.
  6. Save your settings and activate the integration.
  7. Begin syncing contacts, logging calls, and automating workflows seamlessly.
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FAQs

What is Zoho integration?

Zoho CRM integration connects third-party tools like CloudTalk for calling, automation, and two-way sync — all from your Zoho phone system.

What phone systems integrate with Zoho?

CloudTalk is a top Zoho integration partner offering a complete Zoho VoIP integration with click-to-call, call logging, routing, and analytics.

How do I integrate Telephony with Zoho?

Use CloudTalk’s Zoho telephony integration to enable Zoho CTI, click-to-call, call logging, and data sync inside your CRM — no code required.

Can you make calls through Zoho?

Yes, with a Zoho CRM phone integration like CloudTalk, you can make and receive calls directly inside Zoho, while tracking every zoho call.

Does Zoho CRM support click-to-call?

Yes — enable click-to-call with Zoho CRM integration and CloudTalk. You can dial contacts instantly and power up your Zoho Power Dialer.

How does Zoho CRM integration improve efficiency?

It automates call logging, syncs contacts, and enables Zoho calling within workflows — saving time and scaling communication across teams.

Can I track call recordings in Zoho CRM?

Yes, CloudTalk’s Zoho call center integration automatically logs and stores Zoho call recordings, notes, and outcomes in your CRM.

Is your existing phone system more drama than dial tone? Book a chat with CloudTalk – we make calls fun again!

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